Hospitality & Tourism
Front Office and Guest Service
Reception, reservations and guest care, with placements at lodges around Lake Bunyonyi.
Award
Certificate
Length
17 weeks
Delivery
Blended
Next start
20 Nov 2026
What you will be able to do
- Run a front desk
- Use a booking system
- Handle guests and complaints
Modules
- 1Guest service
- 2Reservations
- 3Front desk systems
- 4Cashiering
- 5Placement
Every lesson comes as a short video (with an audio-only version), a PDF and a quick quiz, and downloads to the Moodle app for offline study.
Credential
KDI certificate. Every KDI certificate has a number and QR code employers can verify online.